Delete your UniRent account and data
You can delete your UniRent account and the associated data at any time, in two ways.
1. From the app (immediate)
- Open the UniRent app (iPhone, Android) or app.unirent.app in your browser and sign in.
- Tap your initial at the top right and choose Settings.
- Open the Account section and tap Delete account and data.
- Confirm: your account and data are deleted right away.
2. By email request
If you no longer have the app or cannot sign in, write to [email protected] with the subject “Account deletion request”, from the email address you signed up with (so we can verify the account is yours). We delete the account within 30 days and confirm once it is done.
What is deleted
- Your account: email, name, phone, password, signature for receipts, notification preferences and devices registered for notifications.
- The properties of which you are the only owner, with rooms, tenants, contracts, instalments, payments, bills, faults, documents and all attached files (receipts, bills, contracts, photos).
- Your access to properties shared with you.
What is not deleted
- Properties that also have another owner with edit permission stay with that owner, with their data.
- If you are a tenant: the data your landlord entered about you (contract, payments, receipts, bills) belongs to their management and stays with them, also for their tax obligations. You can ask your landlord to delete it.
- Database backup copies are overwritten automatically within 30 days.
For more on how data is processed, read the privacy policy.